![]() ![]() We had a non smoking room but the bathroom was quite smoky smelling (maybe it was coming through the fan). The room was okay, very large but it looked like it was maybe missing some furniture (couch or chairs). Check in was decent, the first gentleman we dealt with told us to go get a players card at the casino and we would get 10% off our stay. ![]() We booked to stay for two nights one weekend as we were meeting friends nearby at Red Lake Falls for some tubing. The shopping is great and only about 7 miles away.Overall this is a great place to stay and we always look forward to going back. The staff are not very friendly at the hotel and casino. The casino is very clean but it is a dry casino which means there is no alcohol sold there and you are not allowed to bring any in. There is also a water park there which havent tried but there is an extra charge for this even if you are a guest at the hotel. We always order off the menue as that seems to offer more choice and the food tastes better. There is also a restaurant upstairs that offers a buffet. The have a 50s style diner called the malt shop just off the casino. It seems like the more you use the complimentary room coupons they send you the least attractive the rooms get. It looked like it was really outdated with an old style t.v. The last couple of times we have been there the room hasnt been so nice. This thing that bothers us though is that when we first started to get the complimentary room it was beautiful, looked something like a log cabin and was a huge room with a big t.v., microwave, fridge and table and chairs and a balcony. Get yourself a players club card and you will get complimentary rooms and free slot play. It is a great place to do some shopping and gambling. My Husband and I stay at Seven clans at least twice a year. actually we were so pleased at the service everywhere.very nice gift shop too. tea etc.and the people at the customer rewards desk are to be appreciated. but it was a very friendly casino.liked the selection of free drinks and coffee. We loved the casino.very clean.the smell of smoke is not as bad as other casino's.perhaps a better filtration system.so pretty comfy.some of us won and some didn't. we enjoyed the small one on the casino floor. ![]() portions are so large and the prices very rvice was fast and friendly. The restaurants were very well presented.and the staff were ever so friendly. This is a dry casino, so no alcohol on site. We didn't use the pool but it looked absolutely fabulous.clean and easy to find ammenities. everything was very clean and that includes the bedding and mattress etc.well vacuumed rugs and we enjoyed the availability of a coffee maker and microwave, if we needed it. Our rooms were pretty basic and even though the tub and sink were pretty worn and outdated. I would call ahead before you book to check the status.We enjoyed our stay at the Seven Clans Casino and would definitely make a return visit.The entire Resort was clean and well taken care of. Side note for those with kids: The Water Park is currently undergoing renovations and is "supposed" to reopen AugI say that only because the restaurant renovation was almost 2 months behind schedule. Do yourself a favor and drive the extra hour to Mahnomen and save the aggravation until they get it together. Seems "big changes and improvements" went by the wayside at Thief River. When we asked the players club about it, the only answer received by my group and numerous other customers was "I don't know, ask the morning supervisor at 8 a.m." Our final outcome was being screwed out of $60-$300 in free play due to "a technical problem", along with everyone else in the casino. Making plans around the advertised monthly promotions and events is pointless: We came over for the Night Owl session, and none of us ever got the bonus game. I am assuming my room and beds are in good order only because I can't see them only one light works, as the others have no bulbs. Ashtrays are non-existent, both in the casino and hotel yet again we checked into a smoking room without any. No surprise here, the ticket redemption and ATM are down yet again only one of the three are online and operational, and the lines are long. Machines are running tight and not paying well noticeable lack of hooting, hollering, and excitement in the crowd tonight. More machines missing didn't see Flintstones or Oz, and the entire bank of Empire, etc is gone. Air conditioning is apparently not working in the casino, very warm and muggy in here tonight. ![]()
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